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Information for Relay Callers

Telecommunications Access Program (TAP)

TAP provides specialized equipment to deaf, hard-of-hearing or speech-disabled individuals who are unable to use a standard or amplified telephone. This equipment is free to qualified Arkansas residents. It helps consumers connect with anyone, restoring their confidence and independence through advanced technologies.

Check it out and see which equipment is right for your communication needs. Learn how to harness the power of Arkansas Relay and improve your quality of life.

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Arkansas Relay Customer Profile

Arkansas Relay Customer Profile allows relay users who access relay through a toll-free number to submit their user preferences such as: contact information, emergency numbers, conversation preference, speed dial, or customer notes.

The relay user will have the flexibility of updating their user preferences as needed. User information is confidential and secure.

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Customer Feedback

We want to know if you are satisfied with Arkansas Relay Service or have any complaints, comments, concerns or suggestions for us. You can fill out your feedback online.

Click here to go to Customer Feedback online


Arkansas Relay provides the answers to frequently asked questions about relay services for deaf, hard-of-hearing, deaf-blind, speech-disabled and hearing consumers.

Click here to go to FAQs


Arkansas Relay Service would like to know what you think of our relay service. Your answers are very important to us as we want to provide you with the highest quality possible in our services. Please click the link below and take a moment to answer the questions. Thank you for your participation in this survey.

Click here to go to the Survey online (COMING SOON)

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